Terms and Conditions

1. Introduction and Acceptance

Estes Termos e Condições regem a utilização do site da Wanzeller e dos canais de contacto indicados. Ao aceder, navegar, enviar informações, solicitar reunião ou interagir com funcionalidades do site, o utilizador aceita estes Termos. Se não concordar, não utilize o site.

2. Who we are

• Portugal: Wanzeller, Unipessoal Lda – NIPC 514873078 – Rua Eng. João Branco, 87, 4900-299, Viana do Castelo.

• Brazil/WhatsApp: +55 11 94571-0882.

• Contacts: Portugal: +351 258-093-697 (fixed call collect); Email: falecom@wanzeller.com

3. Âmbito de Aplicação

Estes Termos aplicam-se à utilização informativa do site, aos formulários de contacto e a conteúdos incorporados de terceiros quando existirem. Serviços profissionais eventualmente contratados são regidos pelos respetivos contratos e propostas comerciais.

4. Permitted Use and Restrictions

• Utilize o site de forma lícita, para finalidades informativas ou para solicitar contacto.

• Violating security, attempting unauthorized access, performing mass scraping, inserting malicious code, or using the site for fraudulent purposes is prohibited.

• The content does not constitute legal, tax, or financial advice. Decisions should consider professional evaluation and the user's context.

5. Third-Party Content and Services

The site may include third-party features and content (for example, YouTube, Vimeo, analytics, and marketing platforms). These services are governed by the terms and policies of their respective providers. Wanzeller does not control those third-party practices.

6. Pedidos de Contacto

Sending a message or meeting request is a convenience and does not guarantee an offer, permanent availability, or the start of a contractual relationship. We reserve the right to reschedule, cancel, or refuse meetings in cases of unavailability, scheduling conflict, inappropriate purpose, or operational risk.

To start, go to Let's Talk.

7. Prices, Taxes, and Payments

Unless expressly indicated, site content is free. Professional services are quoted by proposal and, when applicable, inclusive of taxes and fees according to local law. Billing and payment conditions will be set in the corresponding contract/proposal.

8. Intellectual Property

Trademarks, logos, layouts, texts, images, and the website's source code are protected by intellectual property rights. Reproduction, modification, distribution, or commercial exploitation without prior written authorization is prohibited.

9. Privacy and Cookies

The processing of personal data and the use of cookies follow our Privacy Policy, which is incorporated into these Terms by reference. Privacy Policy.

Recursos de análise e automação, incluindo Matomo e Mautic alojados pela Wanzeller, seguem a escolha de consentimento do utilizador. O Matomo pode medir audiência sem cookies antes do aceite; cookies estatísticos e recursos de automação/CRM só são ativados após consentimento. A revogação remove cookies não essenciais conhecidos e volta a bloquear recursos dependentes de consentimento.

10. Limitation of Liability

• The site is provided as is, without guarantees of continuous availability, absence of errors, or fitness for a specific purpose.

• To the extent permitted by law, Wanzeller will not be liable for indirect, incidental, special, punitive damages or lost profits arising from the use or inability to use the site.

• Nothing in these Terms excludes liabilities that cannot be excluded under applicable law.

11. Warranties and Disclaimers

Wanzeller makes reasonable efforts to keep information up to date, but does not guarantee the accuracy, completeness, or continuous updating of content. Content may be changed without notice.

12. Suspensão e Cessação

Podemos suspender, restringir ou cessar o acesso ao site, total ou parcialmente, em caso de violação destes Termos, exigência legal, risco de segurança ou manutenção técnica.

13. Changes to these Terms

Podemos atualizar estes Termos para refletir alterações legais, técnicas ou operacionais. A data de “Última atualização” indica a versão em vigor. A continuidade de utilização após alterações constitui aceitação dos novos termos.

14. Applicable Law and Dispute Resolution

Clientes/utilizadores em Portugal/UE: these Terms are governed by Portuguese law and the GDPR where applicable. The forum of the district of Viana do Castelo is elected, waiving any other, except mandatory rules for consumer protection.

Clientes/utilizadores no Brasil: these Terms are governed by Brazilian legislation and the LGPD. The forum of the district of São Paulo/SP is elected, waiving any other, except mandatory rules for consumer protection.

If there is a specific contract with its own forum/applicable law clause, the contract will prevail.

15. Official Communications

Comunicações formais podem ser enviadas para falecom@wanzeller.com. Para dúvidas gerais, utilize também os telefones indicados nesta página.

16. Contacts

• Brazil/WhatsApp: +55 11 94571-0882.

• Portugal: Phone: +351 258-093-697 (fixed call collect) — Address: Rua Eng. João Branco, 87 – 4900-299 – Viana do Castelo.